At Apollo Vision, we are committed to processing and delivering your order as quickly and efficiently as possible.

Once your order has been successfully placed, you will receive an order confirmation email. After your order has been dispatched, you will receive a second email containing your shipping confirmation and tracking information (where available).

SHIPPING DESTINATIONS

Apollo Vision currently ships exclusively to countries within Europe.

At this time, we do not offer shipping outside Europe.

SHIPPING COST

Shipping is completely FREE on all orders.

There is no minimum purchase amount required to qualify for free shipping.

ORDER PROCESSING

Orders are typically prepared and dispatched within 1–2 business days after payment has been confirmed.

Orders placed during weekends or public holidays will be processed on the next available business day.

ESTIMATED DELIVERY TIMES

Estimated delivery times for European destinations are:

Europe

• 
  Standard Delivery: 2–7 Business Days
  

Please note that delivery times are estimates only and may vary depending on your location and the courier service.

HIGH-DEMAND PERIODS

During periods of exceptionally high demand, including but not limited to:

• 
  Black Friday
  
• 
  Christmas and Holiday Season
  
• 
  Product launches
  
• 
  Promotional campaigns
  
• 
  Sales events
  

order processing and delivery times may take longer than the estimated delivery times stated above.

We appreciate your patience during these periods and will always make every effort to dispatch your order as quickly as possible.

ORDER TRACKING

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number (where available).

If you have not received your tracking information within a reasonable time after placing your order, please contact our customer support team.

INCORRECT SHIPPING INFORMATION

Please ensure that all shipping information provided during checkout is accurate and complete.

Apollo Vision cannot be held responsible for delays, failed deliveries, or additional shipping costs resulting from incorrect or incomplete shipping information provided by the customer.

LOST OR DELAYED SHIPMENTS

If your order has not arrived within the expected delivery timeframe, please contact us and we will work directly with the shipping carrier to investigate the shipment and assist you as quickly as possible.

SHIPPING RESTRICTIONS

Apollo Vision reserves the right to refuse or cancel orders where shipping is unavailable or restricted due to legal, logistical, or operational reasons.

If an order cannot be fulfilled, the customer will be notified promptly and, where applicable, a full refund will be issued.

CONTACT

If you have any questions regarding shipping or your order, please contact us:

Apollo Vision

Email: apolloeyewearteam@gmail.com

Phone: +30 693 210 7570

Address:

Leoforos Polytechneiou 28

19003 Markopoulo

Greece

CHANGES TO THIS SHIPPING POLICY

Apollo Vision reserves the right to modify or update this Shipping Policy at any time without prior notice. Any changes will become effective immediately upon publication on this website. We encourage customers to review this page periodically to stay informed of any updates.